SHIPPING & EXCHANGES

Free Shipping. Free Exchanges. Zero Guesswork.

We want you to love your Huggd briefs — and if the size isn't perfect, we'll make it right.

Shipping

Processing Time: All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

US Standard Shipping: FREE on all orders. Estimated delivery: 5–10 business days after processing.

International Shipping: We ship to Canada, United Kingdom, and Australia. International orders typically arrive within 10–15 business days. Shipping fees, if applicable, are calculated at checkout.

Order Tracking: You'll receive a tracking number via email as soon as your order ships. You can follow your package anytime on our Track Your Order page. If you haven't received tracking within 3 business days of ordering, contact us at gethuggd@gmail.com.

30-Day Perfect Fit Guarantee

We're so confident in the fit that you get 30 days from delivery to make sure it's perfect. Here's how it works:

1. Receive your order and try them on. Wash them. Wear them. Live in them.

2. If the fit isn't perfect, email us at gethuggd@gmail.com within 30 days of delivery with your order number and the size you'd like instead.

3. We'll exchange your size for FREE — no hoops, no fine print, no questions asked.

Yes, you can wash and wear them first. A guarantee you can't actually use isn't a guarantee.

How To Start an Exchange

1. Email gethuggd@gmail.com with your order number and the size you'd like instead

2. We'll reply within 24 hours with everything you need

3. Your replacement size ships out to you — free

Not sure which size to pick? Check our Size Guide or email us your measurements — we'll recommend your perfect fit. We do it every day.

Questions about your order?
gethuggd@gmail.com — We respond within 24 hours.