SHIPPING & RETURNS

Free Shipping. Easy Returns. Zero Risk.

We want you to love your Huggd briefs — and we make it easy to try them risk-free.

Shipping

Processing Time: All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

US Standard Shipping: FREE on all orders. Estimated delivery: 5–10 business days after processing.

International Shipping: We ship to Canada, United Kingdom, and Australia. International orders typically arrive within 10–15 business days. Shipping fees, if applicable, are calculated at checkout.

Order Tracking: You'll receive a tracking number via email as soon as your order ships. If you haven't received tracking within 3 business days of ordering, contact us at support@gethuggd.com.

45-Day Perfect Fit Guarantee

We're so confident you'll love your Huggd briefs that we let you try them risk-free for 45 days. Here's how it works:

1. Receive your order and try them on. Wash them. Wear them. Live in them.

2. If they don't change the way you feel about underwear within 45 days, email us at support@gethuggd.com.

3. We'll process a full refund — no questions asked, no fine print, no hoops to jump through.

Yes, you can wash and wear them before deciding. We mean it when we say risk-free.

Exchanges

Need a different size? We offer free exchanges within 45 days of delivery. Just email us at support@gethuggd.com with your order number and the size you'd like, and we'll send a prepaid return label along with your new pair.

Not sure which size to pick? Check our Size Guide or email us your measurements — we'll recommend your perfect fit.

How To Start a Return

1. Email support@gethuggd.com with your order number

2. We'll send you a prepaid return shipping label within 24 hours

3. Drop off the package at any USPS location

4. Refund is processed within 3–5 business days of receiving the return

Questions about your order?
support@gethuggd.com — We respond within 24 hours.