FREQUENTLY ASKED QUESTIONS

Everything You Need To Know

Can't find your answer? Email us at support@gethuggd.com

What sizes do you carry?

We currently offer sizes XL through 6XL (US 14–30). Every size is drafted from scratch — not graded up from a smaller pattern — so the fit is specifically engineered for your body. Check our Size Guide for detailed measurements.

What makes Huggd different from other underwear brands?

Three things: First, we design exclusively for plus-size bodies — every pattern is drafted from scratch, not scaled up from a size S. Second, our built-in 4-layer absorption system handles sweat, moisture, and light leaks without pads or bulk. Third, we use 95% premium cotton with bamboo-derived antimicrobial fibers — no polyester heat traps.

How does the absorption system work?

Our briefs feature a 4-layer system sewn directly into the gusset: a moisture-wicking top layer that pulls moisture away from skin, an absorbent core that locks in up to 30ml of liquid, an antimicrobial bamboo layer that prevents odor, and a leak-proof barrier that keeps everything contained. It looks and feels like regular underwear — no crinkle, no bulk.

Will the waistband roll down on my belly?

No. This is the #1 problem we solved. Our high-waisted design features a 4.5-inch wide waistband with silicone grip strips on the inside. It sits above your natural waist and stays put all day — no rolling, no folding, no readjusting. It's engineered to sit comfortably on a belly, not in spite of one.

How do I wash them?

Machine wash cold with like colors. Tumble dry low or hang to dry. Do not use bleach or fabric softener (it can reduce the absorption). They're designed to hold up wash after wash — our test pairs lasted 100+ washes without losing shape or absorption.

What's your return policy?

We offer a 45-Day Perfect Fit Guarantee. Wash them, wear them, live in them. If they don't change the way you feel about underwear, email us at support@gethuggd.com and we'll refund every penny. No hoops, no fine print. See our Shipping & Returns page for full details.

How long does shipping take?

Orders are processed within 1–2 business days. Standard shipping (FREE on all orders) takes 5–10 business days within the US. We also ship to Canada, UK, and Australia — international orders typically arrive within 10–15 business days.

Can I wear these for my period?

Our briefs are designed for everyday moisture absorption and light leaks — they're perfect for light flow days or as backup protection with a tampon or cup. For heavy flow days, we recommend using them as a backup layer for extra peace of mind.

Do you offer a subscription or bundle discount?

Yes! Our 3-pack bundle offers the best value. We recommend having at least 3 pairs in rotation for everyday use. Sign up for our email list to get notified about exclusive offers and new color launches.

Still have questions?
support@gethuggd.com — We respond within 24 hours.